Skin Research Laboratories® appreciates and cares for all our loyal customers. We strive for quality to ensure satisfaction with all our products.
Customer satisfaction with all our products is guaranteed by Skin Research Laboratories®. If you are dissatisfied with your purchase for any reason, please send us the product in its original packaging with a copy of your purchase receipt within (180) days of your purchase and you will receive a prompt refund. Communication of the reason for your dissatisfaction would be helpful and appreciated.
When returning an item(s), you must include the following in order to receive a refund or exchange:
If you have any questions, please contact us
Thank you,
Skin Research Laboratories®
Customer Service Team
DOMESTIC SHIPMENTS
We offer free shipping on all U.S. orders.
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Due to the increase of online orders over the past few months and the lessened workforce of shipping companies, unfortunately, we cannot guarantee how quickly a shipment will arrive.
INTERNATIONAL SHIPMENTS
We do not currently offer international shipping and as such, recommend that you visit one of our authorized retailers. If you have any further questions, please reach out to us at customerservice@skinresearchlabs.com and we will be more than happy to assist you!
$45.00 value
Skin Research Laboratories® offices and production facilities will be closed December 25, 2022 through January 2, 2023 to allow our dedicated employees to enjoy the holidays and New Year with their families.
During this holiday break, no orders will ship from December 23 through January 2. To show our appreciation for your understanding, anyone placing an order during this time will receive a 20% discount code to be used toward a future purchase.
