FAQ

With consistent use as directed, you can expect to see longer-looking lashes in 4-6 weeks.

We wish it were true! Using more neuLASH® serum than recommended, or using it more often than directed, will yield the same results as the recommended once daily application.

No worries! While regular and consistent application is key to seeing great results, missing an application of neuLASH® won’t cause any adverse effects. Simply resume your regular neuLASH® application schedule at the next opportunity.

Yes! neuLASH® is ophthalmologist and dermatologist tested and found to be safe and non-irritating. As with any cosmetic product, some people may be allergic to one or more of the ingredients. Discontinue use and consult your physician immediately if you suspect that you may be having an allergic reaction.

neuLASH® has not been tested on pregnant or breastfeeding women. Please consult your physician before using it.

We cannot advise children under the age of 18 to use neuLASH® because the product has not been tested on this age group.

Yes. neuLASH® is ophthalmologist-tested and found to be safe and non-irritating, making it suitable for contact lens wearers.

Yes! For best results, allow neuLASH® to dry before applying makeup.

Absolutely! neuLASH® gently works to enhance your natural lashes without affecting the condition of your extensions.

Yes, it is! The transparent neuLASH® formula is ideal for anyone interested in achieving longer-looking lashes.

Although neuLASH® is a gentle, non-toxic formula, it may cause discomfort for some users if it makes contact with the eye. Rinse the eye with plenty of water and consult your physician if irritation occurs.

Some users may experience a mild tingling sensation when using neuLASH®. This is normal and should diminish with use. Apply neuLASH® every other day instead of daily if tingling occurs. Please discontinue use and consult your physician if tingling persists or if redness and irritation occurs.

Once desired results are achieved, reduce neuLASH® application to every other day to maintain the healthy appearance of your lashes.

With one swipe on the upper lash line once per day, you can expect a 3.2mL container of neuLASH® to last between 60-90 days.

Efficacy tests indicate that it takes approximately 60 days to achieve the appearance of healthier, more beautiful-looking brows.

No. Additional applications are not recommended.

Simply apply the next morning or night, but keep in mind that a consistent routine is key to faster results.

Yes. It has been ophthalmologist and dermatologist tested and found to be safe and non-irritating. However, as with any cosmetic, some individuals may be allergic to one or more of the ingredients. Discontinue use and consult your physician immediately if you suspect that you may be having an allergic reaction.

neuBROW has not been tested on pregnant or breastfeeding women. Please consult your physician before using it.

We do not recommend using neuBROW on children under the age of 18, as we have not conducted testing for this age group.

Yes. For best results, allow neuBROW to dry before applying makeup.

Yes. neuBROW is suitable to use even if you have your eyebrows tinted and will not affect the color.

Yes. neuBROW is a wonderful blend of nourishing ingredients suitable for tattooed eyebrows.

Yes. The clear, transparent formula is designed for both women and men.

Rinse the eye with plenty of water. Consult your physician if irritation from direct contact occurs and persists.

For some, a mild tingling sensation may occur and should diminish with use – apply every other day if this occurs. Discontinue use and consult your physician if tingling persists or is associated with redness or irritation.

Once desired results are achieved, continue using neuBROW every other day to maintain the healthy appearance of your brows. neuBROW will continue to condition and enhance the appearance of your brows.

If used as directed, a 3.6 mL size should last approximately 3-4 months.

Efficacy tests indicate that it takes approximately 8 weeks to achieve a noticeable improvement in the appearance of fuller, healthier-looking hair.

No. neuHAIR is designed to deliver the appearance of fuller, thicker-looking hair with a once a day application. We do not recommend using neuHAIR more than once a day.

If you forget and skip an application in the evening, simply apply neuHAIR the next evening. However, a consistent routine is the key to faster results.

neuHAIR has not been tested on pregnant or breastfeeding women. Please consult your physician before using it.

We do not recommend using neuHAIR on children under the age of 18, as we have not conducted testing for this age group.

Yes. neuHAIR will invigorate the scalp and should not have an effect on chemically treated hair. We recommend using hair care products, alongside neuHAIR, that are specifically formulated for chemically treated hair to further help protect the hair.

Yes. However, we have not tested neuHAIR on men and therefore can’t guarantee men will have the same results as women. Women’s hair issues are different than men’s.

Rinse the eye with plenty of water. Consult your physician if irritation from direct contact occurs and persists.

Once desired results are achieved, continue using neuHAIR every other day to maintain the healthy appearance of your hair. neuHAIR will continue to condition and enhance the appearance of your hair.

Used as directed, an 80ml size should last approximately 90 days.