FAQ

How long does it take to see results?

Efficacy tests indicate that it takes approximately 30 days to achieve the appearance of more luxurious, longer-looking lashes.

Will I get better results using neuLASH twice a day?

No. A daily application is all that is needed. Additional applications are not recommended.

What if I forget to apply neuLASH one night?

Simply apply the next night, but keep in mind that a consistent routine is key to faster results.

Is neuLASH safe?

Yes. It has been ophthalmologist and dermatologist tested and found to be safe and non-irritating. However, as with any cosmetic, some individuals may be allergic to one or more of the ingredients. Discontinue use and consult your physician immediately if you suspect that you may be having an allergic reaction.

Can I use neuLASH if I am pregnant or breastfeeding?

neuLASH has not been tested on pregnant or breastfeeding women. Please consult your physician before using it.

Can neuLASH be used on children under the age of 18?

We do not recommend using neuLASH on children under the age of 18, as we have not conducted testing for this age group.

Can I use neuLASH if I wear contact lenses?

Yes. neuLASH is ophthalmologist-tested and found to be safe and non-irritating, making it suitable for contact lens wearers.

Can I wear makeup with neuLASH?

Yes. For best results, allow neuLASH to dry before applying makeup.

Can I use neuLASH if I have eyelash extensions?

Yes. neuLASH is suitable to use with eyelash extensions. It helps enhance your natural lashes without affecting the condition of the extensions.

Is neuLASH suitable for men?

Yes. The clear, transparent formula is designed for both women and men.

What should I do if I get neuLASH in my eyes?

Rinse the eye with plenty of water. Consult your physician if irritation from direct contact occurs and persists.

My lashline tingles when I apply neuLASH. Is that normal?

A mild tingling sensation is normal and should diminish with use – apply every other day if this occurs. Please discontinue use and consult your physician if tingling persists or is associated with redness or irritation.

When should I stop using neuLASH?

Once desired results are achieved, continue using neuLASH every other day to maintain the healthy appearance of your lashes. neuLASH will continue to condition and enhance the appearance of your lashes.

How long will neuLASH last?

Used as directed, a 2ml size should last approximately 30 days, a 3.2ml size should last approximately 60-90 days, and a 6ml size should last approximately 120-180 days.

 
FAQ

How long does it take to see results?

Efficacy tests indicate that it takes approximately 60 days to achieve the appearance of healthier, more beautiful-looking brows.

Will I get results faster if I use neuBROW more than twice a day?

No. Additional applications are not recommended.

What if I forget to apply neuBROW one day?

Simply apply the next morning or night, but keep in mind that a consistent routine is key to faster results.

Is neuBROW safe?

Yes. It has been ophthalmologist and dermatologist tested and found to be safe and non-irritating. However, as with any cosmetic, some individuals may be allergic to one or more of the ingredients. Discontinue use and consult your physician immediately if you suspect that you may be having an allergic reaction.

Can I use neuBROW if I am pregnant or breastfeeding?

neuBROW has not been tested on pregnant or breastfeeding women. Please consult your physician before using it.

Can neuBROW be used on children under the age of 18?

We do not recommend using neuBROW on children under the age of 18, as we have not conducted testing for this age group.

Can I use neuBROW if I wear contact lenses?

Yes. neuBROW is ophthalmologist tested and found to be safe and non-irritating, making it suitable for contact lens wearers.

Can I wear makeup with neuBROW?

Yes. For best results, allow neuBROW to dry before applying makeup.

Can I use neuBROW if my eyebrows are tinted?

Yes. neuBROW is suitable to use even if you have your eyebrows tinted and will not affect the color.

Can I use neuBROW if my eyebrows are tattooed?

Yes. neuBROW is a wonderful blend of nourishing ingredients suitable for tattooed eyebrows.

Is neuBROW suitable for men?

Yes. The clear, transparent formula is designed for both women and men.

What should I do if I get neuBROW in my eyes?

Rinse the eye with plenty of water. Consult your physician if irritation from direct contact occurs and persists.

The skin around my brows tingles when I apply neuBROW. Is that normal?

For some, a mild tingling sensation may occur and should diminish with use – apply every other day if this occurs. Discontinue use and consult your physician if tingling persists or is associated with redness or irritation.

When should I stop using neuBROW?

Once desired results are achieved, continue using neuBROW every other day to maintain the healthy appearance of your brows. neuBROW will continue to condition and enhance the appearance of your brows.

How long will neuBROW last?

Used as directed, a 6ml size should last approximately 60-90 days.

 
FAQ

How long does it take to see an improvement in the appearance of my hair?

Efficacy tests indicate that it takes approximately 8 weeks to achieve a noticeable improvement in the appearance of fuller, healthier-looking hair.

Does using neuHAIR twice a day get faster results?

No. neuHAIR is designed to deliver the appearance of fuller, thicker-looking hair with a once a day application. We do not recommend using neuHAIR more than once a day.

What if I forget to apply neuHAIR at night?

If you forget and skip an application in the evening, simply apply neuHAIR the next evening. However, a consistent routine is the key to faster results.

Can I use neuHAIR if I am pregnant or breastfeeding?

neuHAIR has not been tested on pregnant or breastfeeding women. Please consult your physician before using it.

Can neuHAIR be used on children under the age of 18?

We do not recommend using neuHAIR on children under the age of 18, as we have not conducted testing for this age group.

Can I use neuHAIR if I have chemically treated hair?

Yes. neuHAIR will invigorate the scalp and should not have an effect on chemically treated hair. We recommend using hair care products, alongside neuHAIR, that are specifically formulated for chemically treated hair to further help protect the hair.

Can men use neuHAIR?

Yes. However, we have not tested neuHAIR on men and therefore can’t guarantee men will have the same results as women. Women’s hair issues are different than men’s.

What should I do if I get neuHAIR in my eyes?

Rinse the eye with plenty of water. Consult your physician if irritation from direct contact occurs and persists.

What happens if I stop using neuHAIR?

Once desired results are achieved, continue using neuHAIR every other day to maintain the healthy appearance of your hair. neuHAIR will continue to condition and enhance the appearance of your hair.

How long will one bottle of neuHAIR last?

Used as directed, an 80ml size should last approximately 90 days.

 
FAQ

How long does it take to see results?

Consumers have reported results after first use. Incorporating neuRADIANCE into your regular skin care regimen will further help enhance and maintain the radiant appearance of your complexion.

Will I get better results if I use neuRADIANCE more than 2-3 times a week?

neuRADIANCE is recommended to be used at least 2-3 times a week, but can be used more frequently is desired or tolerated to help deep-cleanse and exfoliate the skin.

What if I forget to apply neuHAIR at night?

If you forget and skip an application in the evening, simply apply neuHAIR the next evening. However, a consistent routine is the key to faster results.

What if I forget to apply neuRADIANCE 2-3 times a week?

Simply apply as usual the next day, but keep in mind that a consistent routine is key to faster results.

Is neuRADIANCE safe to use?

Yes. neuRADIANCE has been dermatologist-tested and found to be safe and non-irritating. However, as with any cosmetic, some individuals may be allergic to one or more of the ingredients. Discontinue use and consult your physician immediately if you suspect that you may be having an allergic reaction.

Can I use neuRADIANCE if I am pregnant or breastfeeding?

neuRADIANCE has not been tested on pregnant or breastfeeding women. Please consult your physician before using it.

Can neuRADIANCE be used on children under the age of 18?

We do not recommend using neuRADIANCE on children under the age of 18, as we have not conducted testing for this age group.

Can I use other skin care products with neuRADIANCE?

Yes. It is recommended to follow with your regular beauty routine and apply sunscreen during the day.

Can I use neuRADIANCE if I have sensitive skin?

neuRADIANCE is suitable for all skin types. The formula is dermatologist tested for safety. However, should you suspect that you may be having an allergic reaction, discontinue use and consult your physician.

Can I use neuRADIANCE if I have an acute skin condition like acne, rosacea, psoriasis, or eczema?

If you have been diagnosed with a medical skin condition or are undergoing any medical treatment for it, consult your physician before using neuRADIANCE.

Is neuRADIANCE suitable for men?

Yes. neuRADIANCE is designed for both women and men.

What should I do if I get neuRADIANCE in my eyes?

Rinse the eye with plenty of water. Consult your physician if irritation from direct contact occurs and persists.

When should I stop using neuRADIANCE?

Once desired results are achieved, continue using neuRADIANCE regularly to maintain the healthy appearance of your complexion. neuRADIANCE will continue to enhance the appearance of your skin.

How long will one tube of neuRADIANCE last?

Used as directed, a 125g size should last approximately 60-90 days.