Return Policy

As part of our commitment to customer service, Skin Research Laboratories® offers a reasonable return policy for products purchased on our website. If you are dissatisfied with any product purchased through our website, you may return the item(s) for a refund or exchange within 90 days of placing the order.

woman gazing into the camera with one eye and hat obscuring part of her face close up of woman gazing into camera with one eye and hat obscuring part of her face

Please be advised, prior authorization is required on all returns. To receive authorization for a return, please contact Customer Service. Return acceptance is subject to compliance with this policy. Please allow up to two weeks for the return to be processed, at which time a refund or exchange will be made.

If returning an item(s), you must include the following in order to receive a refund or exchange:

  1. All products being returned.
  2. All product packaging and your purchase receipt or a copy.
  3. All gifts with purchase associated with the purchase of the items being returned. We do not offer refunds or replacements for free products.

Thank you,

Skin Research Laboratories®
Customer Service Team