As part of our commitment to customer service, Skin Research Laboratories offers a reasonable return policy for products purchased on our website. If you are dissatisfied with any product purchased through our website, you may return the item(s) for a refund or exchange within 90 days of placing the order.
Please be advised, prior authorization is required on all returns. To receive authorization for a return, please contact Customer Service at firstname.lastname@example.org. Return acceptance is subject to compliance with this policy. Please allow up to two weeks for the return to be processed, at which time a refund or exchange will be made.
If returning an item(s), you must include the following in order to receive a refund or exchange:
Also, to ensure your returns are received by Skin Research Laboratories, please make sure to add insurance to your parcels through your preferred mail delivery service.
Skin Research Laboratories
Customer Service Team